Sketchup 2016 crashes on opening


#1

Intalled Sketchup 2016 on my new purpose built pc and it was working fine until today when I open it it crashes immediately. I have the “light up” plug in installed and cant seem to find it to uninstall to see if that is the problem. I have re-installed sketchup or “repaired” as windows calls it to no avail. Please Help!! I need this for work.


#2

C:\Users\username\AppData\Roaming\SketchUp\SketchUp 2016\SketchUp\Plugins


#3

If it’s not in there, then it might have been installed using an ‘installer’ exe, rather than the built in ‘Install Extension…’ tool.
If so look in this alternative ‘all-users’ folder [if it exists]:

C:\ProgramData\SketchUp\SketchUp 2016\SketchUp\Plugins