when i try to open 3d warehouse or extensions, a message pops up saying “could not connect to the 3d warehouse” or “the extension warehouse requires an internet connection. please connect and try again.” and plugins won’t load. ive gone through trouble shooting. sketchup 2014 worked great, unfort…

Does this help? Problems connecting to the Internet | SketchUp Help SketchUp requires uninterrupted access to the internet for features such as the 3D Warehouse, Add Location and Extension Warehouse. To ensure connectivity you may need to adjust settings in your Firewall, Proxy or Inter…

What OS? What language? We don’t want to hang you, so we do a ping to tell if you’re online. You can change that ping address, but it depends on your language and OS. -b

thanks for answering. I’ve looked at this but i’m not sure the answer is there. as i said 2014 worked with connecting to the internet. I would add the “ports” that SU needs just to see if that helped, but i need to know how to do that. how would i add the “*.sketchup.com” (permission to visit al…

Did anyone find a fix for this error. I also am having trouble with sketchup pro 2015 connecting to the internet?

[image] I cannot get geolocate and 3dwarehouse to work in Sketchup Pro 2015 64 bit SketchUp what platform resp. operating system? update the system browser (OSX: Safari / Win: MS IE) and clean cache/cookies. if MS IE: do not raise the security setting for the Internet zo…

Elaborating on @sketch3d_de comment: SketchUp requires uninterrupted access to the internet for features such as the 3D Warehouse, Add Location and Extension Warehouse. To ensure connectivity you may need to adjust settings in your Firewall, Proxy or Internet Security software for your network or c…

Why isn’t the information on making sure IE is up to date the first post? If SketchUp can ping the server for the license / update check why can’t it be signed into without IE 11? I guess I have to update… LAME.

As with all software, the system requirements provide this information. You should always read and understand those requirements before you dive into using any software. [image] SketchUp uses Internet Explorer on Windows machines because, among other reasons, it is the only internet browser that …

Might want to update this information. I couldn’t get a connection until I had the latest IE11 installed. IE9 isn’t supported anymore.

Sketchup 2015 says I don't have an internet connection but i do!

Technical Problems SketchUp

Anssi August 13, 2021, 6:22pm 16

Please don’t double post.
See instructions in this thread:

Topic		Replies	Views
SketchUp does not see internet connection even though IE is up-to-date and using Windows 10 SketchUp	39	18880	July 27, 2017
Problems with SketchUp accessing the internet SketchUp	4	1829	July 27, 2021
3D warehouse requires internet connection Pro	44	20423	January 11, 2022
When I go to the warehouse 3D or Extensions this message pops up Warehouses	4	785	June 21, 2022
SketchUp Connection to Internet SketchUp	1	792	December 20, 2021

Sketchup 2015 says I don't have an internet connection but i do!

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