SketchUp 2015 - Bug Splat on Opening


#1

Having problems with SU 2015 opening after selecting a template.

Troubleshooting so far…uninstall/reinstall, updated graphics card drivers.

Any ideas??


#2

PC or Mac? PM me the email on the crash, or write a comment so we’ll find it.


#3

Looks like some sort of issue with the drivers for your NVidia video card - what model do you have?

Windows database, Crash report 51233


#4

Same thing is happening to me. Any thoughts? I have done everything ddavison mentioned. Thanks.


#5

Hi spgrst-

I can’t find your crash reports in the database - I’ll need to know the name or email address you put
in the report in order to investigate.

Also, since your issue may be different than ddavison’s, I encourage you to start a new thread so this one doesn’t get confused.

Thanks,
Marc


#6

constraints that often occur, usually deletion registry so that the program crashes or other problems occurring in the program.
hope it is useful


#7

Graphics card is Nvidia Quadro 4000


#8

Go to www.nvidia.com and download and install the latest drivers for your card. I have the same card model at work and it has worked flawlessly with SketchUp (knock on wood…). If you have drivers from Microsoft or the manufacturer of your computer, I would recommend switching to the original Nvidia ones.

Are you running many SketchUp plugins?

Anssi