I cant go further than the first screen shot - can anyone help me whats wrong? My laptop has the specifics as informed on my user profile.
!
Not a problem here (UK).
Have you used it before without problems?
Have you tried a different browser? Chrome generally works best, Firefox sometimes has problems.
Hi John
Thanks for your adwise, we made it work with Chrome instead of Safari. We are first time users and a bit confused 
Regards Peter and helper
I’m glad that works for you.
For reasons I don’t fully understand, Safari has never worked as well as Chrome for the online app.