Sign-In Error with Microsoft Credentials

Technical Problems SketchUp
1

Hi Team

We are having issues with authentication with our schools Microsoft Account. Sketchup has been allowed through Azure, but we get this attached error message when we try and sign in.
I have tried multiple browsers, and within private mode for each of them with no luck. The app loads ok

edu.sketchup
edu.sketchup1909×388 57.2 KB

edu.sketchup2
edu.sketchup21228×655 33.4 KB

Cheers

Andy

2

We are also have the sign-in error problem for our M365 tenant. Were you able to get past this?

Thanks,
Jeff

3

Hi Jeff

We reached out to them and asked them to whitelist our IP.
Our school is Mac based and we found that Safari was the only browser that would work
Hopefully this help you out

Andy

4

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