Non-specific / bigger issue questions here:
I am asking for advice about if I should go through with downgrading my OS? I am an architect, not an IT expert and don’t spend a lot of time in this forum because I use basic tools in SketchUp. Most of the information in this forum is over my head and I haven’t previously had issues, but working with SketchUp this year has been strangely challenging.
I’ve been using Sketchup since 2006 and started a small architecture consulting business in 2012 solely based in SketchUp and Layout, it’s the only software I use for design.
I decided to switch to MacOS in fall 2022 after BaseCamp. I work with a designer/independent contractor who helps me on most projects who continues to use Windows/PC. Prior to 2020, we rarely had issues using SketchUp and Layout and we kept our versions fairly current, which usually resolved any issues we were having.
Since 2022 (last year) we have had unprecedented trouble using SketchUp (specifically Layout). Those problems have compounded with us both on different operating systems and SketchUp existing in a subscription only format for the Pro version.
Early this year, we both upgraded to SketchUp 2023 and we lost a massive amount of work time due to issues we both had with that version. (Layout(both OS): Viewports not stable, images missing – SketchUp(PC): crashing when switching between scene tabs.)
The advice from SketchUp to solve these issues was to downgrade back to v2022, which resulted in another huge loss of time downgrading Layout files that we had previously saved in v2023 back down so we could both open them.
Using v2022 resolved the issues - until I recently bought a Mac Desktop, because despite our software headaches, the business is growing.
I set up the desktop last week and in order to migrate information from my laptop to the desktop, it was recommended to install the latest MacOS. The migration was smooth until I tried to work in SketchUp. It opened, but then crashed every few minutes.
After losing another day of work figuring things out - I learned that the Sonoma OS is not supported yet by SketchUp. I have an appointment with Apple to help downgrade my OS this week, but I can’t even begin to anticipate what other problems that will cause with other software we use, etc.
Our current solution to try to get through this week and to get some work done is for me to use SketchUp 2023 with Layout 2022, while my counterpart continues to use 2022 SketchUp and Layout with Windows.
Again, this seems like a ridiculous way to run a business and we now understand we are going to have a lot more technical difficulties going forward using SketchUp. Right now that solution is working, so I’m unsure if its necessary to downgrade my OS.
I am not an early adopter of anything because I’m not proficient with technical issues and am wondering if I am missing a way to work with SketchUp more like the way it worked in the past, before the subscription became the basis for Pro?
Also, is there some way, other than a magic ball, to know if there will be an update to the 2023 software to work with Sonoma? Will it only work with 2024? When is 2024 coming out and how many hours of work will we lose to resolve issues that arise with that release?
Any help or advice to navigate our set up from someone with a mindset to help a small business with pretty basic SketchUp needs would be appreciated. I realize getting more help from the SketchUp community is probably the only way to continue to work with SketchUp going forward and thanks in advance for any guidance you can share.