Selector Tool is too slow - Help Please!

[kkrolak]

Hi,

I’m new to the forum. I have used SketchUp for years, but I now have a new laptop (purchased 2 days ago) and have loaded a trial of SU 2018 on my Windows 10 platform. The selector tool is painfully slow: 5-7 seconds per click. I have heard that there are sometimes issues with graphics cards. Mine has the Intel (R) UHD Graphics 620. Because it is a laptop, I cannot readily change that. Does anyone have a solution or recommendation for resolving the slow selector tool issue?

Thanks

[eneroth3]

Selection Tool process is slow, unbearably slow

Up until yesterday SketchUp Pro 2017 was working wonderfully, now it still works great with the exception of one thing: It is impossible to triple-click or double-click select because it takes about 30 seconds for the selection tool to work and highlight the object. It freezes until then. Absolutely every other function works perfectly, it just takes half a minute to select/deselect anything. A group, a face, a line, anything. It is driving me crazy… It is not model specific either, it happens …

[georgarloese]

Hi
Have the same problem, bought a brand new fast computer last week.
Every think works fine and fast but the select tool.
It takes 4-5 sec to respond.
Have been using sketchup more then 10 years on different computers without any problems

Problem solved, updated the Graphic driver (Intel UHD 630) and everything works.