I see there is still no real solution to the slow running of SU for people who have Intel HD integrated graphics cards and who are affected by MS update KB4019472 .
My Intel card driver is up to date and rolling back to older drivers is not something that I believe will fix this problem.
The only way of running SU is to remove KB4019472 (or its equivalent) and then prevent further automatic updates by stopping the wuauserv service.
The solutions given by people with other types of graphic cards is fine for them but I only have one perfectly adequate integrated card and donāt want to start chasing this problem by installing yet more hardware.
So who is the going to win the tech prize of the month and tell us why /what is in the KB4019472 update that causes this problem?
You shouldnāt have needed to go through the Global settings menu. Going the next tab over, to the program specific graphics setting to just fine tune the settings for SU, should have been good enough.
Well the above comment suggested I should check my own āINTEL HD Graphics 4000 Graphics Control Panelā which I didnāt even know existed until just now!!!
I started it with Windows Start button then typed āINTELā and there was the application!
It has a 3D panel/button with LOTS of options ā¦ so many I am scared to touch anything for fear of unintended consequences.
I still have Windows Updates turned off after 2 weeks now.
Can anyone suggest what the INTEL 3D settings should be to solve/correct the current Slow Select Tool SU
Global Settings sets your graphics options to be used for everything. Choosing the Nvidia card to always be used for everything will dramatically spike power usage. Thatās not an issue with a desktop setup (itās default), but it may become an issue for laptop users and how fast the battery drains when the computer isnāt plugged in.
To better manage power consumption on laptops, go to the Program Settings tab, select SU, and choose the Nvidia card for that program. Leave the global setting set to the integrated Intel graphics.
This started AGAIN today (after computer restart).
Windoze 10 Pro 10.0.15063
Intel HD Graphics 4000, Version: 4.0.0 - Build 10.18.10.4425
SketchUp Make. Version 17.2.2555 64-bit
Nothing helps. Itās getting more and more frustrating. Iāve tried uninstalling updates, reinstalling graphics card driversā¦ Does anybody know if this problem bothers only Intel HD4000 users? Does SketchUp will make a fix for this?
For about 2 months there is no change
Hereās the same information presented differently:
Warning! Since both of these rely on changes using the Local Group Policy Editor, I donāt think it will be available unless youāre running the Professional version of Windows 7 and later!
I havenāt done this myself (yet), but I have both of these sites - and this thread - bookmarked in case this problem rears itās ugly head.
On my PC, SU17, Win10 with creaters uptdate i solved the problem by changing the settings in NVIDIA 3D Settings for Sketchup to prefers grafikprozessor to NVIDIA HighPerformence Pozessor. From this time it works fine.
04jun2017 - Winnner! You saved my ā ā ā ā , mate.
HP DV7T-7000 laptop (quad i7 with 12gig RAM)
2x Dell 2407 monitors plus internal display (total 3 screens)
Win10x64pro 1703 build - Latest as of 04jun2017
Intel HD Graphics 4000 with driver downloaded off Intel site (153343.4425)
Nvidia 630m with driver downloaded off Nvidia site (382.33)
SIIG usb3 to HDMI adapter with āmagic Control Technology Corpā driver 1.4.1702.516 dated 16may2017
@sketch3d_de recommended O&O ShutUp 10 to help control hyperactive Win10 updating. Prior to Win10, Windows updates already included an option to monitor and at least look over all recommended and optional updates before download and install.
Hello
I posted differents messages on this thread for one month now, SU developer team could see before to have some informations about my configuration.
Lot of message explain it is a problem with graphic cardās driver.
For my part, even if the graphic cardās driver have common points with our problem, my computer works fine some times, and works slow another time. this depends of boot sequence. If SU works Fine one time in a sequence of my computer, It works fine all the time before I Reboot
And If SU works slow, It work slow each time before I Reboot.
The call stack, I posted on this thread Before, is the same each time the slow action is occurs. and a call of WaitForSingleObjectEx Windows API return each time a Timeout result. (I change the duration of this time out period and If I put 10000 ms I wait 10000 ms. with a stop point in Debugger of Visual Studio and change processor register ā¦)
I can not find another information to help ā¦ I donāt know if my post is read by SU Developper Team ā¦
my conclusion now : Something during selection process need to lock sommething else to communicate beetween threads, main Thread UI and another thread ā¦ and this lock is probably a dead lock ā¦ and the time out in WaitForSingleObject is occurs each time ā¦ (4264 ms or something like this, I have not the exact duration now ā¦ Because my computer decided to worked fine today ) an it is why we need wait 4/5/6 secondes between each selection ā¦
Why ??? I donāt know ā¦ and my only one work arround to solve this problem is to reboot one time, two time, more to reach a good sequence for SU works fine
(excuse my english ; )
I run SU on Windows 10, with Intel HD Graphics 4000.
SU suddenly became slow. None of the KB mentioned above to be found on my computer
I tried uninstalling/installing graphics pilot and SU, no result.
The final solution was:
going to the Intel HD Graphics settings/ 3D settings/ set on āperformanceā.
I hope this works on others !
Not a Microsoft problem, not Asus, not SU, just Intel.
Why sell a product and not set it at its best (I know the answer, but they could tell !)
Hi,Nothing from above helped me with my sketchup 2016 and 2017.
I have IntelHD Graphics card integrated with Celeron J1900 processor.this is just a little barebone computer from Gigabyte.I had the same problem with the Select tool.Sketchup freeze for a while when tried to select something.
Iāve tried this and works well.
Go to Sketchup/Window/Preferences, then select OpenGL and untick āUse hardware accelerationā.
Restart Sketchup and enjoy the Select tool.
Good luck.
ArtS
Yes. Unticking Use Hardware Acceleration is an option for older versions of SketchUp. It makes the CPU do the rendering instead of your inadequate graphics card. With SketchUp 2017, CPU rendering is not an option and the GPU must be up to the job.
I know this is not the best way to fix it but I am able to use the Select tool now. Sketchup worked perfect on my little barbone computer before some windows update was done so, this is the best way for me now.I canāt change my graphics card.
Driver Provider:Intel Corporation
Driver date:21/12/2015
Driver version:10.18.10.4358
) an it is why we need wait 4/5/6 secondes between each selection ā¦