Unfortunately, whenever I access the Safari version of Sefaira to gather more information about my proposal—such as internal room overheating and underheating—the website crashes, preventing me from making any alterations.
I have tested the software on two different machines, using both Safari and Chrome, and have also tried three different Wi-Fi providers, but the issue persists.
Could you please advise on how to move forward? I would greatly appreciate any support.
Thanks for reporting this.
We will need to be able to reproduce this to solve it. Could you please outline exactly when it crashes and how it crashes or ideally provide a video recording of what is happening?
Also it could be to do with the size of the model. If you ignore all but one space, do you still get the error?
Thanks
@e.fraser3 To add to what Andrew has asked, any screenshots will help us understand what is happening as everything looks fine from here. Including the Chrome developer tools console in the screenshot is especially helpful!
Dan