Seeing 30 day trial having paid already (was Trimble Contact Us Sucks)

Your name is fairly common amongst SketchUp users. Even so, I think I found other you. I believe that you are signing in with a Gmail address that starts with jdg, and to see your subscription you need to sign in with your upstatehorse email.

If you would rather be using your Gmail address, sign into this page with the upstatehorse email and then go to Members, to remove the current address and add your Gmail one instead:

https://ecom-prd.trimblepaas.com/account/organization