Saving in SketchUp Free


#1

Hi, I am also new to SketchUp Free, having just started trying to use it today ( to plan the interior of a van - camper conversion.) I have tried making a few test items and saving them and I am seeing this message every time. No Projects were found in your account and we could not create a default project. You might have exceeded the number of projects allowed in your subscription.

Please could you help


How to Save a drawing
#2

I’m having this same issue… trying to save, but getting the same message: No Projects were found in your account and we could not create a default project. You might have exceeded the number of projects allowed in your subscription.


#3

if you google Sketch Up 2017 downloads a link will be there for you to download all older versions. seems to work for me and means you can work offline so better than the Free


#4

Same problem, but I really don’t want to use the downloadable older version, considering how well made the online version is. Especially when I’m already 2 hours into the design… are there any solutions?
Kind of sad that you can’t save your designs, when that is main reason for designing anything.


#5

Before saving to the cloud, you must create a Trimble account and sign into it. Have you done that?


#6

I’m having the same problem too. I’ve just created an account, logged in and opened SketchUp and I am unable to save anything as I have no projects and can’t create a default project.


#7

Did you try going directly to Trimble Connect to create a new project?


#8

Hey There

This is a known issue. We’re working with the Connect team to get this resolved asap. Will update when we know more.

~Bryce


#9

This issue should now be resolved. Let us know if you continue to have problems related to projects and saving.


#10

Hello,
I’ve just given it a try on my work machine (Windows10/Chrome) and it worked fine. I’ll see if it is working at home (High Sierra/Safari) and get back to you if I still have problems.
Thank you!


#11

I have created two projects under my account, but neither of them seem to exist anymore. They aren’t in my projects folder


#12

just happened to me - when I go to open the file, I get the message “no project found for this account…”


#13

It seems that due to some back end work around the release of SketchUp Shop a bunch of people have lost access to saved projects in SketchUp Free. However from the information in other threads it looks like everything should be working again now?


#14

Hi Everyone

There was an outage yesterday on the connect platform. Sounds like there might still be a problem. We’re looking into in.

~Bryce


#15

A post was split to a new topic: Problem Saving Online


#16

Quick update: Anyone who is seeing this issue should try signing out and then sign back in. Let us know if that does not resolve the problem. We’re working on a proper fix but the Sign out-in process should get folks going in the short term.

~Bryce


#17

This topic was automatically closed 91 days after the last reply. New replies are no longer allowed.