Samsung DeX and Remote Desktop Client

SketchUp Pro
#1

Hi Everyone,

I am using the Samsung Dex system and work via the Remote Desktop Client.
It is very useful, but the shortcut of Sketchup (and other software…) on my Remote Desktop don’t work.

After several research I ask to this forum if there is someone who find the solution.

I tought it would be accessible via the Remote Desktop Connection/Local Ressources/Keyboard/On this computer.
I tried it but it didn’t worked.

I am looking for help on this subject, at least to know if it is possible or not…

Thank you so much in advance,

David

#2

See under Unsupported Environments.

https://help.sketchup.com/en/sketchup/system-requirements

#3

Thank you DaveR

Remote Desktop Connections - Due to hardware restrictions in shared environments we can’t reliably predict how SketchUp will perform. At this time SketchUp is not supported via a Remote Desktop Connection (RDC) on any platform.

It works and seems to be supported, but only the shortcut don’t work for what i noticed for the moment.
Maybe it will evolve one days…

thank you again

#4

It might work but it isn’t supported.

#5

Just to learn something today, “supported” means there is a team behind making the support for the software?

#6

That would be a good basic way to think of it.

#7

Ok, thank you :slight_smile:

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