Right click menu won't show up

The office recently migrated over to Windows 10. I still have my windows 7 machine. If I right click on a large group or component on the windows 10 machine I get a black screen and a spinning wheel of death, then after a few minutes…nothing. no right click context menu appears. I open the same model on my windows 7 machine, no issue. right click and explode, no problem.

What version of SketchUp? Your profile is incomplete.

Was SketchUp installed correctly? That means right clicking on the installer file and selecting Run as administrator. Any other method of installing would result in improper installation.

I updated my info…
Pro 17.2.2555
Win 10
NVIDIA GeForce GTX 1060 3GB

yea it was installed correctly. It only happens when right clicking on large components\groups. if it’s a small component, the right click menu pops up fine. I tried on a 8ft fence component and no problem. Earlier I had all the fence in one group and the right click menu wouldn’t appear. I opened it on the Win 7 machine and no problem.

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