I just cleared my cache out on my entire computer (MacBook Pro, OS X 10.11.1, El Capitan, Sketchup Pro 2016) last weekend and when I went to open up one of my Layout documents for the first time after restarting, only question marks appear wherever there should be text.
Any ideas why this is happening or how I can fix it? Full disclosure: I am the opposite of a tech-y so please speak in layman’s terms.
Click on my avatar or name and then click on Message. You can attach the file by clicking on the Upload button–7th from the left in the row above the message window.
I tried to send you the file but it said it was too big. Is 4.3MB big?? Its only a 2 page document with not much on it! Also, how do I get to a private conversation with you so I don’t clutter this thread with stuff about my basic learning curve on this forum?