Push/pull stretch

Hi, I am having a problem with using the Push/pull tool in stretch mode. I have watched several videos about it but cannot find anything related to my issue. Basically every time I try to use it to stretch a face up from its neighbours I’m told “Adjacent face has holes”. As none of the adjacent faces actually have any holes or gaps I do not understand what this means. Can anyone help please?

Please upload the model for examination.

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You can tap “ctrl” before push/pull so it adds geometry regardless of surrounding faces. Then combine the geometry as needed.

Thank you!

It’s worth pointing out that ctrl and alt do different things when used with pushpull.
ctrl will actually add a face whereas alt will try to move the face if the surrounding geometry will allow it.
Here is a quick demo of using the three options and how they differ.
GIF 30-04-2025 12-01-26 PM

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