Profile infos is not updated

Technical Problems
1

Hi Guys !

I changed my profile information on Trimble website, I waited 24 hours for the update to take effect, but my first and last names did not change in SketchUp.

User infos

What can I do ?

Thanks :wink:

2

Did you log out and then log back in ?

3

Yes, I did, but nothing changed, I tried deleting the folder :
[…]\AppData\Roaming\SketchUp\SketchUp 2021\WebCache-xxx

Or the files login_session.dat and SharedPreferences.json here :
[…]\AppData\Roaming\SketchUp\SketchUp 2021\SketchUp

Nothing changed too…

4

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