Problems with the shadows

hi,
Every time i activate the shadows function in the sketchup model’ it shut down and i receive a message that there is a problem with the TDR. What can i do to solve this problems?
Thanks, Leo

What is your Graphics Card ?
Have you installed the latest drivers for it ?

Quadro K2200 and i have installed the latest drivers.
Thanks,

Are you still running SketchUp 2016 ?


Are you still running Windows 7 ?

You may see improvements if you upgrade to Windows 8 or newer:

MSDN: TDR changes in Windows 8

Will not make a joke about Vorlons. Will not make a joke about Vorlons!