Problem with sign-in

[tweenulzeven]

Hi @ana2 ,
You should read the following post:

Subscription login issues

If one user signs in with three copies of SketchUp, which can be either different versions on the same computer, or different computers, eventually a message would show saying that the number of allowed activations had been reached. The individual user would go to the same account management page, this one: https://ecom-prd.trimblepaas.com/account/organization and under their My Product section they would choose SketchUp Pro, and click on the View Included Applications link: [image] The fir…