Hi, I have been a user of Sketchup 2015-2016 for almost 2 years. Recently, I have attempted to download the Sketchup 2017 for Windows 8.1 64 bit. I have used Chrome to download it and then tried to open it. When it tries to install, it comes up with an error and the following description:
_The following components were not installed:_
_- Visual C++ “14” Runtime Libraries (x64)_
_- Microsoft .NET Framework 4.5.2 (x86 and x64)_
_The following components failed to install:_
_- Universal CRT (Hotfix KB2999226)_
_See the setup log file located at ‘C:\Users\Ben\AppData\Local\Temp\VSD9292.tmp\install.log’ for more information._
My latest update, when I accessed the Windows settings, is KB3000850. My question is, how do I fix this problem?