When I try to install Sketchup it comes up with the following error message:
Component Visual C++ “14” Runtime Libraries (x64) has failed to install with the following error message:
“A failure occurred attempting to install Visual C++ “14” Runtime Libraries (x64).”
The following components failed to install:
Visual C++ “14” Runtime Libraries (x64)
See the setup log file located at ‘C:\Users\JACOB~1.JOH\AppData\Local\Temp\VSDC84F.tmp\install.log’ for more information.
Any ideas on what I can do to fix this issue?
Cheers
Review 2017 not launching . When the installer fails to install required MS components, you can pre-install those components, then run the installer again.
@JacobNZ According to your profile, you’re running a 32-bit OS. If you’re trying to install SU 2017, a 64-bit OS is required.
I’ve tried installing the Visual C++ but when I click on its install file it just has the load icon on the mouse for a second or so and then goes away. No install seems to happen and so Sketchup still won’t install
Thanks, you would have completely been right but I have recently switched over to a 64bit OS.
Can you try using the Run As Administrator option for the C++ libraries?
Also, have you tried re-running the SU installer and selecting the Repair option?
DaveR
December 6, 2016, 8:23pm
7
How about updating your profile to indicate the change?
JacobNZ
December 7, 2016, 12:29am
9
I fixed it, I didn’t have the required administrative permissions in order to download it. Thanks for all the suggestions
Please tell me how did you fix it.
I got the exact same issue