Phantom screen labels

[2davidsbrown]

I use the web version of SketchUp - the product some of you call SketchUp Shop but my screen says “SketchUp Web”. I understand that most of you use SketchUp Pro - the desktop version.

I frequently get a tiny label stuck on my browser screen - an artifact of some tool I’ve used - that won’t seem to go away. I have to close the browser window and re-open it in order to clear the label.

I suspect this is a matter of some interaction between the SketchUp JavaScript and my browser (Chrome).

Thoughts?

[endlessfix]

This is a known issue which has be noted and acknowledged several times. No concrete news yet about when it might be addressed.

"Midpoint in Group" label keeps getting stuck on screen

I’m using Sketup free in Google Chrome. Lately, in various drawings, I keep getting the label “Midpoint in Group” stuck on screen. I think it happens after I use the tool to place dimensions on screen. After I see “Midpoint in Group” labeled over my drawing, it will not go away without closing and re-opening the drawing. How can I make this label go away when it appears? [image]

Tooltip sticking to screen

Hi @Mark, recently (since today I think) I regularly get the cursor tooltip staying on screen in the SketchUp Web Free for no obvious reason. I can go on modeling and after some (not traced yet) actions it may / will disappear again. See: [Screenshot 2020-09-23 at 14.04.42] (tooltips like: On Line or Center or Endpoint) Any thoughts? TIA. p.s. I already reloaded the app again. added another example: [Screenshot 2020-09-23 at 14.38.13]

'On Face' etc. Banner Won't Go Away - Help!

Hoping someone can help me with this issue! I’m using Sketchup Web, and the banners that say ‘on face’ or ‘on line’ sometimes won’t go away (see attached photos for what I’m talking about). Sometimes I have to exit my browser and re-start the website for it to go away. Any ideas? It seems like a bug. Thanks! Andrea Sketchup Issue 1|636x481Sketchup Issue 2|690x428

[DaveR]

As EF wrote, the sticky tool tips thing has been reported. Hopefully it’ll get sorted out soon however considering that many of the SketchUp folks are off this week for the Christmas holiday, it might not happen right away.

FWIW, I moved your thread to the SketchUp Shop category.