Thanks your feedback. We certainly didn’t plan for Yosemite to break our software which was available before Apple released it and we did the best we could to ensure that our customers we’ve committed to provide updates for were able to get back to work with a supported version of SketchUp.
Any chance the free version will be fixed for Yosemite? I have to use it for a school project that is coming up but it keeps crashing.
The latest version of SketchUp Make is the same basic software as SketchUp Pro 2015 so it will run fine on Yosemite.
I haven’t upgraded to Yosemite yet, as the word on the grapevine is that the new OS is buggy. I will work on the upgrade, and test when it’s done.
~Drew
I am testing 2015 Make for OSX Yosemite. So far, no issues. I haven’t done much though. @jody, I will let you know if I find anything.
~Drew
I really have to agree with this, this stinks. Yosemite was in Beta for a number of months, and was given to developers in ~June WWDC to test just this type of thing. SU is the ONLY software I have that has problems with Yosemite, including some very old titles. As c60nils said, this update is weak, or fixing things that didn’t even work properly in 2014. For the longest time users were asking for 64 bit, and we were told ‘ahh, you don’t need it’ even though there hasn’t been a computer with 32bit processor for how long now. Layout still sucks, IFC is still half assed, fixing yet another bug in 2014 - you can’t actually IMPORT IFC files. Oops. So this is hard to swallow, being asked to pay for fixing BUG, not for new and better features.
1 Like
Since installing Yosemite on my 17" MacBookPro 2.3 GHz Intel Core i7 I have been unable to use sketch up without it locking up my screen. At first it split the screen in 2, then the screen would get lined then it would go black. I was running an old version of SU so installed 2015 Make but have the same issue, so installed the pro trial and have the same issue. I am now unable to access any of my old drawings without the screen locking. Any assistance gratefully received.
Hi @sbolin, While I can appreciate your frustration the release of SketchUp Pro 2015 was not a bug fix for Yosemite, rather it was a full upgrade we were developing before Apple launched their Yosemite beta. Our primary loyalty must be towards what pays the bills and keeps the lights on, that’s the new folks buying SketchUp for the first time and those that are paying for the annual maintenance and support plan. We fix the bugs that we can in each release, maintenance or otherwise, and SketchUp 2015 was the release that came most promptly after the release of Yosemite. I will also stress that Yosemite isn’t even a month old, our own internal IT has still not deemed it secure enough for us to install in primary business computers. There will be some quirks in both Windows and OS X for a little while after a new release, I definitely encourage everyone I know to be prepared for that and to not upgrade if they’re not prepared for it.
@kv123, If you’re using the Pro version be sure to submit a ticket in our Knowledge Center. If you’re using the free version could you spin up a separate issue under the SketchUp > Technical Problems category please? This thread really won’t get much troubleshooting and a devoted post will get you much more mileage.
[quote=“kv123, post:47, topic:781, full:true”]then the screen would get lined then it would go black
[/quote]
that sounds like your GPU is going bad… have you seen this happen in any other applications?
Using outliner on OS X Yosemite and Sketchup 2015 causes several crashes (less than before).
I send crash reports. Is it useful?
@jeanlou, Definitely continue to submit any Bugsplat messages that occur and include your email address in the report so we can easily get back to you if a fix arises. Note that Bugsplat crash reports are added to a database where we can look for trends across a larger body of users and will not necessarily receive a direct response, however we will have an automated response emailed when we’ve found a workaround for a bug that is submitted.
I’m going to go ahead and lock this thread now since SketchUp 2015 is out and Yosemite is out, rather than either being in beta any longer. If anyone has problems in SketchUp 2015 on Yosemite be sure to create a new ticket under Technical Problems, or add your feedback to an existing thread if someone has already reported that specific issue.
Thanks!