Our students on our O365 domain have been having issues with OneDrive reachability when they come to save. (SketchUp for schools, web version)
“We’re having an issue reaching Microsoft OneDrive, please download a backup file, while you try that well be working on this issue”
It is intermittent, affects some students and not others, and some get to the point where they cannot save, or download their file. It’s platform agnostic, I’ve seen this on Windows and Mac, Safari, Edge and Chrome.
There is no issues in our tenant and no health issues registered with OneDrive. All other O365 services are working normally, including identity. Users can always log in and authenticate.
Do you see a pattern of failed save attempts logged? I wonder if there are some issues between O365 and SketchUp for schools, at least for some servers. This is in the Pacific/Oceanic region.