One Drive timeout when saving from Sketchup App

Good morning hive mind.

I am having issues with my groups when using the web based version of Sketchup for schools. They can log in fine and save their files to the OneDrive, but towards the end of the lesson students will loose their connection to the drive. I have tried getting the students to reconnect to office 365 and their OneDrive’s on a new tab to create a new connection but this doesn’t work.

The only work around at the moment is to download a copy of the file to the PC, shut Sketchup down and restart it, then reload the model from the saved area and carry on working.

I don’t know if the issue lies with Sketchup or a timeout duration imposed on their OneDrive accounts, any advice would be gratefully received, there is nothing more frustrating than loosing an hours worth of work at the end of the lesson!

Not sure about SketchUp for schools, but as a general rule its always best practice to work from a local (downloaded) copy of your SketchUp file and to initially save it locally as well. After saving locally, you can upload it to your OneDrive for storage and sharing.

How large are the files that students are trying to save? Does the same thing happen if they save a file with nothing more than the scale figure in it?

@kevin58 SketchUp for Schools, like the other web-based versions natively saves to the cloud. It’s a little different than the desktop versions.