I’m using SketchUp Free on Windows OS, Google Chrome Browser. For the past few weeks I have not been able to access the Trimble Connect. When I select it, literally nothing happens.
I’ve tried clearing cache, cookies and browser history.
Not only can I not access any of my existing project, but I also cannot save new ones.
Anyone else having this issue? And advise on how to resolve this?
Unfortunately the Trimble connect website doesn’t load either. I click the link you sent, go to log in and it literally just has the spinning “loading” circle in the center of the screen and never loads. I never even get to log in. I’ve done everything I can think of (deleting browser history, cache & cookies), restarting my workstation, nothing works.
It’s not about luck, it’s about what credentials you are using. You need to use the same e mail address or Trimble ID that you used when you signed up in the browser for Free.
Then, you might want to check the servers on other continents