Newest version won't open files

SketchUp Pro
1

Hi,

I have sketchup pro, when I check for updates it says I have the latest version. However, when I attempt to open files from my students for marking, I get this message:

image

Thanks for any help!

2

When you check for updates, it is telling you that you’ve got the latest version of SketchUp 2019, but there’s a newer major version: 2020.

That file has been saved in the latest version, SketchUp 2020. You could ask the student to save it as 2019 or get someone else to convert it, upload to the 3d warehouse and download it, open in SketchUp Free and download it, or there’s an Eneroth extension to open newer files.

3

You are using the latest version of SketchUp Pro 2019. Your students are using version 2020. Time to update? Or then ask your students to save their files as version 2019.

4

Thanks for your reply. Is there a pro 2020, I would happily update. I thought the ‘check for update’ would give me the option?

Is the 2020 version the free version, could I download that?

5

Thanks, that’s a lot of messing about, but I will try the Eneroth extension.
There seems to be a lot more versions than there used to be!

6

There is a 2020 Pro version, however it is not free. The only free versions are the web version (which automatically tracks the latest) or Make 2017.

7

Just as version 2019, v.2020 is not free. I understand that you are working in an educational institution. I don’t know what your options are, but probably you could get it the same way as you have got version 2019.

8

I just searched and found it. Got tricked by the ‘newest version’ message, I guess that was for updates within the 2019 version.

Thanks for your help!

9

I could have worded it a bit better, but I was giving you five separate ways of doing it. Each one was quite simple.

When you set the next assignment you can specify that they have to save to SketchUp 2019 or earlier file format.

10

Pop quiz time!
A good exercise for the students: for you download “2017 make”, for your students: tell them your version of Sketchup reverted to a 2017 version, save and make a file you can open.
Give them 24 hours to figure it out. Of course, this will not count to the grade. Good mental exercise.

11

As you are using Windows you could install this extension, and they be able to open their files:

https://extensions.sketchup.com/extension/39811dd4-8f44-4aed-bd20-c83f196c55b1/eneroth-open-newer-version