I downloaded the new 64 bit viewer today to view model from architect that wouldn’t open with older viewer I had been using successfully. I could not get it to launch. I tried checking the windows 8 compatibility, but that didn’t work. My graphics card is Intel HD 4000. I had to do a system restore…

New SketchUp 2017 Viewer won't launch on Windows 8.1 laptop

DanRathbun May 18, 2017, 7:16pm 3

The Desktop Viewer has the same requirements as the main SketchUp application.
Links to Intel drivers in this pinned post by the SketchUp Team:

Topic		Replies	Views
SketchUp 2017 won't start SketchUp intel , opengl , graphics , driver , hd4000	4	5943	June 26, 2017
SketchUp Desktop Viewer won't open Viewer intel , opengl , version , graphics , driver	6	4723	June 28, 2017
SketchUp 2017 not loading SketchUp sketchup	4	2503	November 16, 2016
Cannot Launch SU2017 SketchUp win10 , crash , startup , hd4600 , windows10	11	4902	August 1, 2017
SketchUp installation issues (Intel HD4000 integrated graphics) SketchUp intel , graphics , hd4000	13	9001	December 11, 2016