Missing Materials Window - cannot access Materials

I seem to have trouble showing the materials dialogue box, as well as the layers box, entity info box and model info box. When I go to select it from the Windows menu, it displays a check mark next to it, but the box is nowhere to be found. When I click on it again to close it, a “-” mark is displayed there. Clicking it again to display the check mark still doesn’t make it show up. Any ideas?


Try this:


Let me know if this works for you. If not, I will look for a different solution.


You didn’t say which SketchUp version or if you use Windows…

Look at How Reset Dialog Boxes If ... • sketchUcation • 1

This fix actually refers to v8 on PC, and concerns a “Preferences” dialog which had started opening off-screen, after dual-monitor/higher-screen-resolution use etc… Simple Registry hack and making x & y 0…

For the “Materials” dialog the equivalent entry is “SnappyMaterials
Other similar dialogs appears with ‘Snappy…’ names…
For v2014 the Registry entry would be:
HKEY_CURRENT_USER\Software\SketchUp\SketchUp 2014\SnappyMaterials
For v2013 just change the 2014 in the path to 2013 etc…

1 Like

Spot on! Thanks TIG

I am using Sketchup 2014 on PC. I did recently make some modifications to my dual monitor setup, so I believe that must have made the tool windows show up off-screen so editing the x and y values in PrefsPS did it! thanks again.

The link didn’t work. I did find out however that the dialogue boxes in question were showing up off-screen, so I had to change the x and y values in the registry editor to fix this. Thanks anyway!

Hi Craig,
I am having the same problem.
Can you tell me what you mean by x and y values in the registry editor?
i am using sketchup 2014 and i did change my screen recently. I work with two screens and suddenly after closed layers, and scenes window, when i reopened them they are checked but not appearing on the screen :person_frowning:

what did you do to solve it?


SketchUp has a built-in tool for retrieving misplaced dialogs.
Retrieving a missing dialog box — SketchUp Help

If that fails and you’re running SU on Windows OS, then try the method Gully describes here:
How do I retrieve a dialog box that has disappeared? (Windows only) — SketchUp Sage Site


Geo you are a genius! thank you