All I just downloaded sketchup. When I open the program I see no Axes thus there is no functionality. I have uninstalled it and reinstalled a second time. The first time I did not install as an admin, thus i have completed the 2nd install and I still see no axes.
I have a 2016 surface pro 4 running windows 10 pro with a Intel HD Graphics 520 display adapter supporting all three monitors.
I have checked to make sure that the axes are turned on in the view tab. and I have checked scale?
At a loss as I am completely unfamiliar with this product.
DaveR
I had the same problem and used your solution. It worked! THANK YOU.
If itâs helpful for others, I can add extra details. I use the current version of SketchUp Pro, and have been using it a lot lately. Today I opened SU, but no axes appeared. I could open a sketchup file, and scene tabs would appear with names, but still no image in the screen. I could even âsend to layoutâ and get an image to transfer, and appear, in layout. But nothing in the SketchUp screen.
Unticking the âUse Fast Feedbackâ box brought things back to normal. I donât know what this option does, or if my setting for it changed for some reason, but unticking it fixed my problem.
Iâm glad that worked for you. There have been quite a number of reports of the same sort of thing lately. Coincidentally the Surface Pro with Intel graphics adapters seem to be a common thread. The integrated Intel HD GPus are well known to be inadequate in their support for OpenGL upon which SketchUp relies. Microsoft seems to be good at pushing Intel graphics driver updates that break OpenGL and affect programs that rely on it working right.
For the time being it sounds like things are working which is good. Hopefully they stay that way. If you have some reason to replace your computer in the future, get one with an Nvidia geforce graphics card. Historically theyâve performed very well with SketchUp and they donât seem to be susceptible to the issues linked to the Intel adapters.
Itâs really not important to know exactly what this option does, only that it is an OpenGL optimization technique that is supposed to make certain operations go faster. But some GPUs and their drivers provide broken implementations that cause bad behavior in SketchUp. Turning it off causes a potential slowdown but bypasses the problems with these devices and/or drivers.
I hate to sound like an idiot but I am not finding the path to opengl.
I have googled everyway to find windows preferences and i have no hidden folders anywhere on the computer. I can not seem to find it. I am running windows 10 pro. if you have any suggestions i woudl greatly appreciate them.
OK so i am an idiot, i spent hours trying to find opengl in the preferences folder of a âwindowsâ file. After following your instructions within the program it appears to have solved the issue. Thank you very much for your patience and diligence.
