Maintenance Renewal charge on my credit card

i have a maintenance renewal charge on my credit card, but NO email or anything with the activation code.

Check your Spam e-mail box.

i have all i got, is emails from other user that think is funny ???Like Theonlyaaron, eneroth3, and Julia

You posted to an user forum so you get replies from other users. If you want an answer from Trimble, contact them:
https://help.sketchup.com/en/contact

Thank you, I have contacted them, nothing i was hoping that someone here would have a better way of contacting them.
I do not mind replies from other users as long as the response is relevant.

thank you

I just replied to your support ticket, please check your email to make sure you got your NEW SketchUp Pro 2018 licenses.
Please visit this link for step by step directions on how to download, install, and authorize SketchUp: http://help.sketchup.com/en/article/13688

What’s new in SketchUp Pro 2018?
We’ve made a bunch of significant improvements to important SketchUp workflows in our latest desktop release. Learn about all the new features in SketchUp Pro 2018 (https://www.sketchup.com/products/sketchup-pro/new-in-2018).

You can also learn more about how to…
… create door and window schedules using aggregated reports. (https://blog.sketchup.com/article/making-door-and-window-schedule-sketchup)
… improve your section plane workflows. (https://blog.sketchup.com/article/five-things-you-need-know-about-section-planes-sketchup-pro)
… make the best drawings ever from your SketchUp models. (https://blog.sketchup.com/article/make-even-better-drawings-layout-2018)

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