Lost Sketchup Pro software

advice

#1

Hi, my computer / hard drive crashed and I had to replace it with a new HD.
I lost the registered Sketchup 17 as well as all the Licence details, as I had no backups.
Can you guide me how to retrieve my licence without some of the basic information.
EDGARDO


#2

Hello @epgamaleri,

If you purchased your license in the US, then contact SketchUp Pro Customer Service
https://help.sketchup.com/en/contact/customer-support


If you purchased your license from an authorized SketchUp reseller, then contact the reseller.
https://www.sketchup.com/buy/resellers-commercial


You can download the SketchUp Pro 2017 installer here.
https://www.sketchup.com/download/all