Hi there. Our department is try to get underway with the Hololens/Viewer package. I have a model built (11 Mb) and the textures are minimized. I have uploaded the model to Trimble Connect and accessed it through Viewer but it will not load. Gets to about 69% then crashes. I have pared down as much as I can think of. I have the AR VR Extension installed but it gives me the error that nothing is connected.
[Oops! Looks like there are no devices.
Start the SketchUp Viewer app on the HoloLens, or enter an IP address manually.]
There is virtually no support on how this extension works.
There is nothing in the Sketchup Viewer program to indicate a pairing with the desktop and vice versa.
I am running SKP Pro 2017 on a Mac running OS X El Capitan.