Licensing Issues

I have a single license for SketchUp Pro 2019 that expires in six days, which I will renew.

I have downloaded and install 2020 and went to sign in and it says “You are using SketchUp Pro on too many machines. Please sign-out from another machine, or manage your activations below”.

Does this mean I cannot use both 2019 and 2020? I always like to keep my previous version running just in case there is something that does not work right in the new version.

How do I fix this?

Thanks.

DRDS

You can indeed run 2019 and 2020 on the same machine. They install as separate applications. Where did you obtain the license you are using for 2020? A 2019 license will not work on 2020, they are also separate.

Since I am a student it was bought through Creation Engine. I use my gmail address and password. There was no activation code.

instal and run the 2020 trial for 30 days…

john

I have re-downloaded it and the trial version and the files are the same.

Next Idea???