License Key 1

Hello, I just bought sketchup pro last night and received a confirmation email but with no license key. Can someone help?

Did you purchase the Subscription license?

It says Ive been assigned a license to sketch up shop

How much did you pay? Either you only bought a license to SketchUp Shop or you bought a subscription to Pro and Shop together. Which one?

I paid $119

So you only bought a license for SketchUp Shop. Go to https://app.sketchup.com/app and sign in with the e-mail address and password that you used when you bought the license. There is no key to enter.

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Hey @kmmanci,

Sorry for the mix-up here. We’re trying to make this a little bit more clear for people what the key differences in the subscription are. If you haven’t already, you can request to upgrade or refund your purchase here (if you were hoping to purchase the desktop version of SketchUp): sketchup.com/contact.

Mark

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