Raster Viewport is Blank, nothing renders. I can get hybrid to render but no colors. This is a simple file, simple polygon with 3 colors. This was my test file after not being able to get my working file to render.
cube test.skp (41.6 KB)
cube test.layout (53.7 KB)
What version of SketchUp and LayOut are you using? Your profile says SketchUp 2017. Is that still correct?
This is what I see when I open your file in LayOut 2024. The viewport is rendered as Hybrid and shows colors. You’ve overridden the Camera properties from the scene so changes to the scene’s camera in SketchUp should not be expected to show in the LayOut file.
It looks the same rendered as Raster but the edges are pixelated because they aren’t vector linework as they are with Hybrid render.
Thank you Dave. I have 2024 version.
I am not sure how “I overoad” the layout camera scenes before LO opened? I sent the SU file direct to LO from SU, selected my template, and the file opened without any colors. Now after it opened I click on camera views trying to get my colors. NO with my messing around.
Well good news though, I opened the SU file in LO and it appeared fine with colors from the start, I do not know what I did different. Except for the fact I am opening the files on different computers. I have the software loaded on my home computer and work computers. I keep files on trimble connect.
Please correct your forum profile.
You didn’t. But after you opened the file in LayOut you modified the Camera for the viewport.
Still not seeing colors. ???
I am sending the SU file to Layout, I am asked to select a template, LO opens up but not SU file " Model" is showing. The Sketchup Model tab in LO is “greyed” out. I have not touched Camera properties. or any button in LO.
Maint- Storage Garage.skp
Currently I get an Access Denied message. You have to make the file available.
Please update your forum profile while I look at your file once it’s available.
Site - 311 Walnut.skp (249.3 KB)
Another note:. When LO opens after I have selected th template. I do have the click on of the SU model box to get a scene name to show up. It wants to try to open a raster file but is is blank. No colors
The only clicking I am doing,is the one click on the SU model blank viewport.
I replied via the Sketchup Forum - uploaded a file.
I saw that and I’ve got your file open. I got busy with a student.
In the file you shared there are no scenes. You also have the Camera set to Perspective which would preclude creating a scaled view in LayOut.
Is this a shipped template or one you made? If it’s one you made, please share it.
It’s not opening a Raster file. It initialy display the viewport as Raster but you can change that to Vector or Hybrid if needed.
I would love to see a video of exactly what you are doing. I’ve made a video of the normal process. Try it this way and see what you get.
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You are correct, My working file was too large (33Mg), it is heavy with warehouse components. So I uploaded a smaller file, sorry it did not have scenes.
Here is another SU file with scenes and the LO file that it tried to create. I am sending SU file with scenes edited and saved to LO. Not touching any SU model or Camera settings in LO. Raster Viewport automatically tries to load. Only a black border appears with no model.
I do have SU 2024. I think I updated my profie in the Forum. Not sure if it saved though.
A-dc Model.skp (12.6 MB)
LO file- will not show color saved.layout (7.0 MB)
I cannot duplicate what you say you are seeing. When I open your latest LO file I see this:
Rendered as Vector:
And rendered as Hybrid:
And when I send your SketchUp model to a new LO file I see the same thing.
Maybe @adam has some insight.
I have SU loaded in my home computer too. I will try it on this computer again.
Who is @adam?
He’s on the LayOut development team.
Will Adam respond or should I post a message on the LO forum?
when you answer by email it posts a message on the forum.
and Adam has been pinged, so he’ll see it when he comes around 
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Dave and Stone
I have a consistent Bug Splat message that I have been ignoring. Now I am wondering if it is connected to my issue with LO not opening viewports with colors. I just now sent over the error report
My most recent crash report #687325
Well, hopefully somone from the team will be able to look at it. Neither @ateliernab nor I can look up Bug Splat messages. Really you should have sent them in from the first with your name and email address attached.
You know, it would help if you’d figure out what the graphics card is. I suspect that’s where your problem lies.
Dave
I have been using two computers. My Home computer GPU Intel(R) Xe Graphics
I will send the work computer GPU information tomorrow.
Which graphics engine are you using in SketchUp and in LayOut?
If in SketchUp it’s set for the new graphics engine, switch to the Classic graphics engine and then quit and restart SketchUp.
And in LayOut, if the Experimental graphics engine is enabled, disable it.
Dave,
Here is my Work Computer Graphics information
GPU Intel (R) Iris(R) Xe Graphics
I was able to sent file to Layout with good result, colors visible. However my work computer is still not loading LO viewports with colors in Raster. I also made the changes to the graphics engine in both SU and LO. I then restarted. No improvement.