Windows 11; SketchUp Pro 25; upgraded my graphics card from a GT1030 to RTX 3060 and that didnt help; 32GB RAM. Not using the experimental graphics engine in Layout.
When I used SU24 on a Win10 computer there was no issue but I upgraded computer and started using SU25. No issues with SU, except for the lousy materials section, but I imported the SU24 materials and that works.
BUT - Layout crashes almost every time I update the SU model file. I only refer to one SU model in each Layout file, and when the crash happens, every viewport needs to be “tweaked” because the tags showing in the viewport are not the same as in the model. I resize the window and it then goes back to how it should be. But I have to do it on every view port.
Is there a solution that is known or must I go back to 24 for new work and just keep 25 on my system for the recent jobs?
Any delay in LayOut connecting with the references on One Drive can lead to problems. Many users have wound up with fatally corrupted SketchUp files by working on them when they are saved to the cloud. Best process is to download the SketchUp and LayOut files to an internal drive folder. If you have to save them to One Drive, copy the files there when you are finished working on them.
BTW, I couldn’t get your SketchUp file to download from One Drive but I had a look at the embedded copy and did my usual cleanup steps.
In your LO file I note that your front elevation shows you’ve modified the Camera properties for a different scene. Doing that can create issues for you. I reset the Camera in LO and changed it to the “Porch” scene to show the front elevation.
No, everything is saved locally. Well the other thing is – could OneDrive be updating them while I am using them? Golly I didn’t think of that - but I was using the same setup on my Win 10 computer.
I will exit OneDrive and see if it changes anything.
I’m experiencing the same thing here. Lost 3 hours work the first time it happened.
Windows 11, Sketchup pro 25, GEForce 4060, 96 gigs ram … Using beta version of sketchup. Using experimental graphics engine I think.
I can update a drawing 5x… then randomly, update the sketchup file again and all the graphics from that file in Layout disappears… and can’t reconnect it. This is a deal breaker.
I am getting around it by saving to a new file name every hour or so.
Thanks - will try all that.
The OneDrive thing is a bit strange: it’s a local directory on the computer (it used to be called “My Documents” in the very old days) - I wouldn’t know how its syncing is managed by Microsoft.
I would be happy to get any help I can. I just set this system up as well… so many variables in video card settings etc. I was also hopeful that it would be a silver bullet for these functionality issues in Sketchup.
I got rid of OneDrive and sad to say, Layout crashes several times a day, probably 50% of the times I update my Sketchup reference file. It’s every file - old ones that worked with SU24 and new ones I am making now. I have been through the checklists, I wait until several minutes after updating an SU file before trying to update Layout, but it will crash the first attempt, often crashes when I reopen Layout, and sometimes the view ports are so screwed up I have to go into every one, go to a different view and back to the prior one before it is sorted out.
Now that I don’t have OneDrive - can you work with Google Drive links?
and reduced a few excessively large texture images. This reduced the SketchUp file by 48% and created a similar reduction in the LO file.
I noticed you are using the same scene for all of your elevations and modifying the Camera properties in LO. This is risky and can create a mess. Case in point:
It would be better and result in a more predictable LO file if you create an elevation scene for each required elevation in SketchUp and avoid modifying the Camera in LO.
I did the “introductory tutorials” when I started using it a few years ago – and never had this crashing issue using SU24 and windows 10, it’s only since I got a new better computer, vastly more capable video card, Win 11 and SU25 that the crashing has started.
Now I didn’t know that using a scene for all elevations was bad – I had thought it was efficient to keep the number of scenes down in SU. SO there’s something I will change.
And incorrect tag usage – I don’t know what I’m doing that’s not correct, it’s certainly not intentional. Where do I find a guide to best practices to know about these and others?
It is generally easier to manage your model if you keep the number of scenes down but it clearly wouldn’t be efficient to have to fix the dimensions and labels in your LO file if the viewport accidentally gets reset after you’ve modified the Camera by selecting different standard views in LayOut. Easier to just make the required scenes for the elevations and remove the chance you’ll have to redo the dimensions and labels in LO.
All edges and faces should be created and remain untagged. Only groups and components should be given tags. It might be that some component you got from the 3D Warehouse came with geometry tagged. That’s a very common occurrence. Another possibility is that you exploded a tagged group or component to raw geometry. When you explode an object that has been tagged, the contents of the object inherit the tag. Best practice if you do have to explode to raw geometry is to either remove the tag first orimmediately after exploding, while the geometry is still selected, change the tag to Untagged in Entity Info.
You could start with the Help Center on the SketchUp site. Also check out the SketchUp YouTube channel.
You’re welcome. I hope that this LayOut file plays nicely for you now.
