I haven’t been using SketchUp and Layout in the last 4 month and I haven’t been using it on my laptop for even longer. So I don’t know if it something related to the new version or specific problem on my laptop… Layout is either crashing at every UPDATE or messes up the viewports. [Screenshot 202…

Have you tried turning off the new Graphics Engine in preferences? Maybe it won’t fail, but you won’t have the same image quality in the end product.

[image] JQL: the new Graphics Engine in preferences? The new Graphics Engine wasn’t turned on. I managed to get out 1 version of the bedroom design and left the other unpublished as it was too much time to restart the software and computer. In the end nothing really helped and I got stuck. I…

My layout is keep crashing even on my Desktop when updating the reference file. Anybody experiences the same?

[image] _kimga: My layout is keep crashing even on my Desktop when updating the reference file. Where are the reference files located? Are there any special characters in the file names?

Yes, I have underscores, and numbers and 1"&" symbol. Layout is still crashing with different files too and often when I want the viewport to refresh. It is like this for the last 6 months. This problem - occurring at every second EVERY TIME I refresh - is new to me , I would say it came with th…

I haven’t experienced any crashing of my LayOut files on my computer. I’ve seen a few problems with files share by others, though. I’ve always been able to fix it by cleaning up the SketchUp file. You could share the files so we can see if there’s something specific in your files that is problematic…

[image] _kimga: Yes, I have underscores, and numbers and 1"&" symbol. Underscores and numbers are OK. “&” is not.

Location of the file - internal hard drive. Some of the files don’t have any special characters - still crashing. I can’t send files as I work with NDAs. It is not just me how is reporting issues and I send report each time, so there must be information about this. Login is also a bit tricky as…

Are you running the latest update patch of SketchUp? Are the SketchUp files referenced in your LO file saved as SU25? what are the sizes of the SU files? That viewport going all white thing happened to me yesterday after I changed units in SU. But it went back to normal after closing and reopenin…

What virus and cleanup software(s) are installed?

LAYOUT 2025 is CRASHING at EVERY update or save and MORE.....updated viewports are messed up and scales are lost

SketchUp

_kimga October 8, 2025, 7:00am 12

I just downloaded SketchUp 2026. I will check it out. I hope it will work better. Thank you for the tip.

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LAYOUT 2025 is CRASHING at EVERY update or save and MORE.....updated viewports are messed up and scales are lost

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