Layout refuses to open…cannot open from dock, cannot open fro file in finder and cannot open by sending model from sketchup. Have done a fresh install, restarted numerous times to no avail.
anyone?
What happens when you try to launch it? Does the Layout icon bounce a few times in the dock, then the icon disappears and nothing else happens? Or does Layout start up but then crash with some kind of window or dialog display?
Icon bounces then nothing happens except I get my Mac error message that layout couldn’t open. Doesn’t even get far enough to produce a bugs plat
Is your profile correct with the OS version? It might have something to do with the operating system. According to the Release Notes Sketchup 2021 supports back to 10.14. I believe some users are able to run it on older versions but I’ve heard of others who can’t. You might consider upgrading the OS.
At least make sure you are installing SketchUp per the instructions. Installing SketchUp | SketchUp Help
OS is correct, however I have been running with zero problems until randomly this am.
So what changed on your computer between the last time you were running it and this morning when it wouldn’t run? Did you plugin in a different display? Or remove a display? Something clearly changed.
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Literally nothing. In fact I was using it this morning for a few hours before Layout crashed while opening a file. Since then, it has not opened and will not even after fresh install.
Have you done a cold reboot of the system?
Is it LO not opening at all or just a certain LO file?
See this thread:
Where is this folder located?
Sorry. On Mac: ~/Library/Application Support/SketchUp…
The other person having the same symptom tried the ideas I gave, and it seemed not to help.
We have a support case going on with your colleague, and are trying to think of new ideas.
Thanks Colin. Yes we are working away at it, figured I would see if anyone here had any other suggestions 
I have had the same issue from the time i installed the latest version of SketchUp. The solution mentioned above was not workable in my case either because the file doesn’t exit on my HD.
Can you do your own description of the problem? What is the file that doesn’t exist?
While SketchUp or LayOut is open, Command-click on the icon in the Dock. When you’re taken to the folder in Finder, right-click on the title of the folder, and screenshot what you see. Here is the first part of what I get:
Downloaded 2022 and now layout opens. See post regarding dimension tool units bug.
Cheers and thanks for reply.
I don’t see any posts of yours regarding a dimension bug; only incorrect use.
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Hi
Im having the same issue - Layout not starting.
But I cannot find this %Appdata file - it is not here (~/Library/Application Support/SketchUp…)
so where would it be?
You have been reading instructions for Windows. @colin might have corresponding instructions for the Mac.
thanks
I have fixed it.