Latest update

Why is the new update returning message a cant open app

What update are you referring to? Did you just install SketchUp 2019.3?

Hi Dave, yep just downloaded the new update and it blanked me out

Can you provide more detail? What version of Mac OS are you using? What exactly is the graphics card? Please complete your profile with that info. How exactly did you install SketchUp 2019.3? Were you using 2019.2 previously? What exactly are you seeing? A screenshot would help.

Screen Shot 2019-12-20 at 14.44.29
dave Screen Shot 2019-12-20 at 14.47.19

Dave as I normally do just open the download, replace the existing app, normally works fine, layout is working/stylbuilder also, but not SU

Hi Dave
done it the hard way, removed old downloaded new, Hard work, rest easy

When you opened the downloaded .dmg did you drag the app into Applications? And did you tell the installer to replace all?

Sorted Dave, thanks for getting back, just done it the long way