Hi, welcome to the Community and the SketchUp world
Are you trying to import the image as Object or as Texture? I suggest you to try both on the iPad inset image tool
Actually I find that using split screen and drag/drop inserts the image. So it’s a decent workaround, but doesn’t explain why the native command doesn’t appear to work correctly.
I’m not having an issue with the image insertion on my iPad. Though I know there has been some grayed out options for where to import form, you’re saying only way they import for you is to split screen drag and drop, or bring them in already inserted into a model.
Which version are you working in? Current is 6.5.5?
I know you said you did the in-app Insertion options, but just to make sure we’re all on the same page that we can actually solve this….
Here is what I consider to be the operation for native image insertion…