Importing old sketchup documents

Dear Sketchup,

on my previous computer which failed about a 6 months ago, I had a copy of Sketch up for free where I had saved a plan of my house. I don’t seem to be able to work on it in the new free web tool or import it to the web tool. Do I need to start it again or is there a way I can import the plan into the current version?

You can still download SketchUp 2017 Make, the last free desktop version.

Many thanks, it worked.

Dear all,

Sketch up 2017 has now stopped working for me. I tried to download again but sketchup just sends me to the web based application. Is there a way to import existing drawings so I can work on them, or do I have to bite the bullet and start again?

Yours

Toby

SketchUp 2017 is still available for download: https://www.sketchup.com/download/all

Dear Julia,

I have tried that and it won’t let me download again. It keeps taking me to the web version. Thanks for your help anyway, much appreciated.

Yours

Toby

I click that link and it takes me here, where I can click the link to download the installer of my choice.

Thank you, I have done that 3 times now but no joy, no matter what I try!

Downloads as expected for me.
2019-08-28_14h25_02

It might ask you to sign in before it will take you to the download page. It could even be a popup blocker stopping you.

Perhaps we should back up a few steps.
Firstly you should be able to open your old skp files in the web version, one simple way is to use the insert button found under the folder icon top left of the screen.

Secondly, what do you mean 2017 stopped working? What happened? there is no normal reason for it to stop. Do you still have the original downloaded install file, probably in your Downloads folder?

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Dear Box,

many thanks for your help. Last time I opened Sketch up I could amend drawings. This time, I can only get the viewer or the web product (which doesn’t seem to have undo buttons or camera buttons). So I tried to download Sketch up 2017 Make 2017 again. All seemed ok, but I got the following

Following the process through, it asks to repair sketch up installation and then only takes me to the web version. I have scanned my computer to try to ensure there is no problem and AVG and Malwarebytes come up clean.

When I had no joy, I tried by deleting the downloads and starting again - still no joy. The good news is I can still see my old files in the sketchup viewer, just not amend them. Very grateful if you have any ideas

Yours

Toby

Dear all,

further to my last, Sketch up seems to have downloaded again, but it takes me to the page illustrated below which just goes to the web version.

Not sure if I am doing something wrong.

Yours

Toby

Click the big I Agree button.

Dear Box,

Have done this and managed to import an old file into the web version. Last 2 times it didn’t work, but this time it has. I seem to have been having problems with long running scripts all day. Anyway - your help has been invaluable as I have now managed to open it up in a working version. You have been outstanding, many thanks.

Yours

Toby

I don’t understand , clicking I Agree should open the Make desktop version, not the Web version.
You are agreeing to use make for non commercial purposes now that the 30 day trial has expired.

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Dear Box,

neither do I understand - however, it is now working which is brilliant - thank you for your patience and time.

Yours

Toby

“Agree” should refer to the license, not the news page.