I paid for year subscription and after 7 days it stoppped working

Technical Problems
1

What am I doing wrong

2
3

I only see the trial that you did. Was the subscription under the email address you use in the forum?

4

yes (email removed)

i forwarded the receipt

7

The forum blocks certain information, but I saw your receipt.

If you bought this through Creation Engine, it’s possible they didn’t yet assign the subscription to you. Can you check with them?

8

i tried and got no answer