I can't upload sketch up file to warehouse

I have been trying to upload my skp file to the hundred time, but it still kept showing this image.


I not sure why this is happening, I managed to upload files just fine previously.

Do other models upload ok? Can we try the model that is failing?

Tagging @TheGuz in case he knows of an existing issue.

Sure thanks.
Circle - Sage Haze (1).skp (554.2 KB)
I tried reuploading the older models and there was no issue.
Hope to resolve this soon.

Thanks!

Thanks. I got this very late, I will try it in the morning.

Hi Colin,

Just checking up,
May I know what’s causing the file to not upload?

It also doesn’t upload for me, but something else to notice is that it crashes SketchUp when you try to open the file. I’m trying to get a developer to look at what is causing the crashing.

Hi Colin,

It’s been a while, may I know how things are going.
Managed to resolved the issue?

There is one particular developer who is the most expert at these problems, and he happened to be out for a couple of weeks. He’s back today, and him and another developer are checking into the problem.

SketchUp 204 flat out crashes when I open it , but I think I found a problem.

The style seems to be corrupted , if I open it in 2023 - click on the style that is in use, you get an error.
OR sometimes there isn’t a style in the model at all, so choose one and you will get the same error about needing to use a unique name

Once I’ve seen that error - If I save this again I can open it without it crashing - I suspect that 3Dwarehouse will tolerate it also.

Try doing the same thing and then try uploading it

EDIT: I was able to upload it ok

I’ve tried it and it uploads ok now

Test Error - - 3D Warehouse (sketchup.com)

I came back to report what Adam has found too. Changing the style to something else stops the crashing, and the model uploads to 3DW ok.

The right team is looking at the problem now.

Any idea what’s in the style that causes the Bug Splat?

Don’t know yet. The style has a name of ‘Style’, and clicking on it in SketchUp 2023 on Windows shows this error:

image

1 Like

Opening the skp archive with the 7Zip browser is see there is a ‘folder’ missing in the styles sub-folder.

A properly formed Sketchup file will have at a minimum two sub-folders in the styles folder. For example below are the contents of a skp file containing three styles, namely Style A, Style B, Style C. The forth folder with ‘_1’ at the end of the name contians the state of the active style at the time the file was saved.

578x464

Looking at Aid’s file I see that this active style is missing from the archive.

1 Like

Hi Colin,

Still kinda new to sketch up, not very sure how to change this “Style” you guys are mentioning. Will be good to clarify a bit more, kinda lost here.

Thanks!

Which version of SketchUp are you using? In the Styles section there are different sets of styles, one of which is called Default. Look in that set and choose a style that you like, and save the file. It should then upload ok to 3D Warehouse.

Aid,
Your file is corrupted in an unusual way, and we are, to some extent, talking to each other about what is possibly wrong with the file.

Here’s a version of your file that I think is repaired.

Circle - Sage Haze Repaired Style.skp (534.3 KB)