I can't log in to my sketchup pro

[contato2]

You have exceeded your allowed activations
To continue, please sign out of another instance of SketchUp, or use the link below to sign out of all versions you have authorized in the past. Then, click the profile icon above to sign out and try again.

how can i logout from other computer if i don’t have acesse to them?

[ateliernab]

a quick search using the error message :

https://forums.sketchup.com/search?q=You%20have%20exceeded%20your%20allowed%20activations%20order%3Alatest_topic

like that one :

Exceeded allowed activations

Go to Trimble | Account Management, and login. Click on View included Application then Manage Devices [image] In a popup, Deauthorize All. [image] (This will Deauthorize all your devices, including your Laptop as well) Restart Sketchup then try to login. (perhaps log out, Restart Sketchup and login)

Best is, there is a video showing you how to deauthorise everything

“You Have Exceeded Your Allowed Activations” : How to Manage your Subscription Activations