How to turn off 2 step verification to use SketchupPro?

Seems like every 3 or 4 times I use SketchupPro, it forces me to log in on their website and then insists on sending me a code to allow my program to be usable. How can I turn that off so I can use my software offline?

Maybe it has something to do with the SketchUp version you are using. SketchUp 2024 has not yet been released.
Screenshot - 1_13_2024 , 2_17_11 PM

Dave, Sorry! Should be v23.0.418.

Any clue how to turn off 2 step verification?

Screen Shot 2024-01-13 at 4.14.49 PM

I don’t believe there is any way to turn it off. You should only be required to authenticate your subscription once every 28 days.

Please correct your forum profile.

Actually, you can remove the 2 step verification

here, on your trimble account page.
It won’t remove the monthly login, but at least you won’t need to get a code sent to you by text or anything. you’ll just do the classic email / password thing.

the 28 days check-in is not removable, it’s part of the joy of having a subscription that doesn’t require a permanent connexion. just once per month.

Where on that page is the option to remove the multi factor sign-in? I don’t see any security or other options,

right now, I don’t have it turned on. But I could click on the Set up link next to SMS phone number. It’ll ask me for my password, then a phone number, it’ll send me a code, and it’ll turn on two-factor login.

Capture d’écran 2024-01-14 à 12.30.16

This is what it looks like with 2 factors turned on.
To turn it off, just click on the blue thing next to Enabled

It’ll ask for your password, then send you a last code by SMS, and then you’re done, no more double authentification.

If you do setup MFA, it is strongly advised to set up at least a recovery email address as well, in case you loose your phone.
Otherwise, you need to contact support, which always takes some time…