Help me 我的ctrl鍵失效

我是台灣人~希望能請各位幫忙
推/拉案住CTRL操作時無作用,複製時要同時按下滑鼠左鍵+CTRL鍵才有辦法移動複製,單案CTRL或是SHIFT鍵時游標旁的±符號都不會出現

SKETCHUP PRO 2020
windows 10 2004

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This translates as:

I am Taiwanese~ I hope you can help
Pushing/pulling has no effect when the CTRL operation is performed. When copying, you must press the left mouse button + CTRL at the same time to move the copy. When the CTRL or SHIFT key is single, the ± symbol next to the cursor will not appear.

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Thank you very much

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You try to modify the phonetic notation of WINDOWS to the old version,
Because it will be resolved

Settings/Language/Practical Language>>>Chinese>>Options>>Microsoft Phonetic>>Options>>General>>Compatibility
Open using the old version of Microsoft Zhuyin
設定/語言/慣用語言>>>中文>>選項>>微軟注音>>選項>>一般>>相容性
把使用舊版微軟注音打開

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非常感謝您的回覆,嘗試您的作法後 確實改善了問題
感激不盡