The recent 2021.0.1 update took care of a Mac crashing issue, but for cases where the existing 2021.0 had already caused issues, the standard way of installing isn’t enough to fix the problem. The main difference is that without the problem having occurred it was enough to let Finder replace the existing folder, but after the problem that was occurring, that left SketchUp still in a bad way.
So we modified the directions we send to people. Here is the new set of instructions, see if following these steps helps:
- Make sure SketchUp 2021, LayOut 2021, and Style Builder 2021 are all closed.
- Go to your Applications folder and delete the SketchUp Pro 2021 folder by dragging it to Trash IMPORTANT STEP
- Click this link to immediately download the SketchUp 2021 installer disk image: https://www.sketchup.com/sketchup/2021/SketchUpPro-dmg
- After the download finishes, open the SketchUpPro-2021-0-1.dmg file in your Downloads folder, if your browser didn’t automatically do that for you.
- In the disk image window, drag the SketchUp 2021 folder on to the Applications alias.
- After the files have copied over, eject the disk image from the Finder File menu.
- Go into Applications, SketchUp 2021, and open SketchUp