Hi Everyone - help please - im very tech challenged I am currently doing an online course teaching me how to use sketch up - and went to open a Zip file provided for me to work on and import into sketchup - but when i tried to open - i get a box on my screen telling me
This operation could not be completed since the model was created in a newer version of SketchUp. To complete this operation you will need to upgrade to the latest SketchUp version.
(i currently have 2020 pro) so i downloaded the 2021 version - but when i try to open the zip file - it now tells me that it can not be opened.
i have downloaded the latest version - but it still will not work
have contacted sketchup - but was told 24 hours ago they will get back to me asap…
Is anyone out there able to tell me what i am doing wrong - or what i need to do … in an easy (dumbed down for a non tech head) thank you
i am on a Mac