I am getting the following error when I try to open sketchup with my graphics card used as default:
The following errors were found when launching sketchup:
-Hardware accelaeration is unsupported or has been disabled on you graphics card. SketchUp requires that you use a hardware accelerated graphics card. Unfortunately, these errors will prevent SketchUp from running.
Is there a work around?
This isn’t a SketchUp bug. The message is indicating that your computer’s graphics card isn’t up to the requirements that SketchUp has for graphics. The most likely solution is to get a graphics card that is suitable. First make sure your AMD card is set up to display SketchUp and that its drivers are up to date.
Edit: I looked at several benchmark websites regarding the AMD Radeon Pro WX 3100. It doesn’t seem to rank very highly.
Download this program to check if your gpu is compatible.
Your Pc spec suggests it should be ok
Windows 11 makes decisions about when to use to use a built in graphics chip or the external card that you have.
It will typically go for the integrated one if you are running on battery power and or windows 11 is set to “best power efficiency” - this might cause an error like that, however the phrasing doesn’t suggest that.
Is your monitor plugged into the graphics card in the back of the PC?
One of the 3 sockets shown here
I’ve seen to when people have plugged the monitor into the video port on the motherboard and not the graphics card itself.
I’m sure the gpu works, I had a 13” MacBook Pro from 2013 with intel integrated graphics which now is used by my wife, I tried to run sketchup 2023 a couple days ago, just for fun, and it could handle it without any issues, that was my machine from 2013 till 2021 and I love it, it never let me down.
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