Hardware acceleration issues on existing installation


I have been using Sketchup 2017 on a Dell Precision laptop for a few months and today I am unable to start the program. The following error message comes up:

“The following errors were found when launching SketchUp:
-Hardware acceleration is unsupported or has been disabled on your graphics card.
SketchUp requires that yo use a hardware accelerated graphics card…”

I have not changed my hardware or updated anything overnight to cause this.

I have run SketchUp 2017 Checkup and this did not report any errors.

Are there any fixes to this issue?


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